Terms and Conditions

  • We request that you arrive 10 minutes before your appointment to allow time to complete a consultant form in preparation for your treatment.  Your treatment time is an allocated length of time so if you are late your treatment time maybe shortened to make sure the next client starts on time.
  • We recommend pre booking your appointment to allow for high demand, however we are always happy to try and accommodate at short notice just give us a call.
  • We request 24 hour notice should you need to cancel your appointment, otherwise they maybe a full charge for missed appointments.

Please note that we do not offer refunds on any treatment or product purchases. However, if you change your mind about your purchase within 14 days, we are happy to exchange it for another treatment or product or offer you a credit note. This policy does not apply to products which have been used or opened.

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